bd25 Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how bd25 collects, uses, and protects your information.
This Privacy Policy ("Policy") applies to the bd25 platform and the website https://bd25.cam. By creating an account or using the services on bd25, you agree to the terms described in this Policy. Please read this Privacy Policy carefully before using our platform. If you have any questions, please contact us.
The Information We Collect
To provide you with a secure and improved experience on the bd25 platform, we collect the types of information listed below. Each piece of information is collected for a specific purpose and is governed by this Privacy Policy.
Personally Identifiable Information
Your full name, date of birth, national identity card number, email address, and mobile number are collected at the time of account registration.
Financial Information
Information related to bKash, Nagad, Rocket, Upay, and bank accounts is collected as needed to complete transactions.
Device and Technical Information
Your IP address, browser type, operating system, device ID, and login session information are collected automatically.
Activity-Related Information
Your gaming history, betting patterns, deposit and withdrawal records, and time spent on the platform are recorded.
Communication Records
The content of your communications with the customer service team via live chat, email, or any other channel may be recorded and stored.
Cookies and Tracking
Cookies and similar technologies are used to improve website functionality and to remember your preferences.
Purpose of Data Use
bd25 uses the collected information only for the legitimate purposes described below. We do not use your information outside this Privacy Policy for any unnecessary purpose.
- For account registration, verification, and management.
- To process financial transactions, including deposits and withdrawals.
- To provide customer service and support, in particular the 24/7 Bengali live chat service.
- To send relevant bonuses, promotions, and personalised offers.
- To ensure platform security and prevent fraud.
- To carry out Anti-Money Laundering (AML) and Know Your Customer (KYC) processes.
- To analyse for service quality improvement and new feature development.
- To meet applicable legal obligations and comply with the directions of regulatory bodies.
- To ensure responsible gaming and to identify problematic behaviour.
Sharing Information with Third Parties
bd25 never sells your personal information. However, information may be shared with trusted third parties in the following circumstances for the purpose of operating the service.
- Payment Providers: Payment gateways such as bKash, Nagad, Rocket, Upay, and bank services receive the information necessary to complete transactions.
- Identity Verification Services: Information may be shared with authorised verification service providers to complete the KYC process.
- Technology Partners: Technology service providers may be given limited access to operate the platform and ensure its security.
- Legal Requirements: Information may be disclosed to fulfil court orders, government directives, or the requirements of applicable law.
- Business Restructuring: In the event of a business merger or acquisition, necessary information may be transferred to the relevant parties.
Cookies and Tracking Technology
The bd25 website uses cookies and similar tracking technologies. These technologies help maintain website functionality and improve your browsing experience.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, ensure security, and remember language preferences. Disabling these cookies may disrupt the core services of the site.
Analytical Cookies
These cookies are used to understand how users interact with the website. This information helps us improve our service. The data collected is analysed in anonymised and aggregated form.
Functional Cookies
Functional cookies are used to remember your preferences and personalised settings, such as your favourite game category and language. These make each of your visits more convenient.
Cookie Controls
You have the option to accept or reject cookies through your browser settings. However, please note that disabling certain cookies may cause some features of the website to not work properly.
Data Security & Protection
bd25 follows industry-standard technology and security practices to protect your personal information. Our security framework is regularly reviewed and updated.
- SSL Encryption: All data transmissions are secured with SSL/TLS encryption technology, which prevents third-party access.
- Secure Servers: Your information is stored in secure data centers that follow international security standards.
- Two-Factor Authentication: Two-Factor Authentication (2FA) is available to enhance account security.
- Internal Access Controls: Only authorized personnel can access your information within the necessary limits.
- Regular Security Audits: Regular security audits and penetration testing are conducted to identify system vulnerabilities.
- Fraud Detection: An advanced anti-fraud system remains active to automatically detect suspicious activity.
Data Retention Period
bd25 does not retain any information indefinitely beyond what is necessary. The retention period depends on the type and purpose of the data.
- Account Information: Retained for as long as the account is active and, after closure, in accordance with applicable legal timeframes.
- Financial Transaction Records: Retained for a specified period in accordance with financial regulations.
- KYC Documents: Retained for the period required to meet regulatory requirements.
- Communication Records: Kept for a defined period to ensure quality of customer service and for dispute resolution.
- Log Files: Retained for a limited period for the purpose of security and resolving technical issues.
Your Rights & Options
As a user of bd25, you have several important rights over your own information. Contact our support team to exercise these rights.
Right to Access Information
You have the right to request information about what data we hold about you.
Right to Rectification
You can request that we correct any inaccurate or incomplete information.
Right to Erasure
In certain circumstances you can request that your information be deleted (subject to legal obligations).
Objection to Processing
You have the right to object to the use of your information for specific purposes.
Data Portability
You have the right to request that data you have provided be made available in a structured format.
Withdrawal of Consent
For any data processing based on consent, you may withdraw that consent at any time.
Privacy Protection for Minors
bd25 is strictly an adult platform. This platform is only for those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.
Age verification is mandatory during the registration process. If we are informed that information from a minor has been collected, we will immediately take steps to delete that information and the account will be closed.
International Data Transfers
Your information may be stored or processed outside Bangladesh as required for the operation of bd25's services. In such cases we ensure that your information is protected to the same standard as set out in this privacy policy.
For international data transfers we put in place appropriate contractual safeguards and impose the same standard of privacy obligations on third parties.
Changes to the Privacy Policy
bd25 reserves the right to update this privacy policy from time to time. You will be notified of any significant changes by email or by a notice on the platform.
Your continued use of the platform after a revised policy takes effect will be considered as your agreement to the new terms. We therefore recommend visiting this page regularly.
Privacy Contact
Please contact us for any questions, concerns, or data-related requests regarding this privacy policy. Our team is always ready to assist you.
When making a data-related request, please contact us from your registered email address so we can verify your identity. For security reasons, do not share sensitive account information over phone or chat.